Frequently asked questions.

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607-760-2274
Heating • Air Conditioning • Plumbing
ascensionphac.com

General

Ascension proudly serves homeowners and businesses throughout the Binghamton, NY and surrounding Southern Tier and Northeastern Pennsylvania areas. If you’re unsure whether we service your location, give us a call and we’ll be happy to help.

We provide complete heating, air conditioning, heat pump, plumbing, installation, repair, water treatment, well pumps and maintenance services for residential and commercial customers.

Yes. We provide HVAC and plumbing services for both homes and commercial properties, including repairs, replacements, new installations, and ongoing maintenance.

Call 607-760-2274 or visit ascensionphac.com to get in touch with our team.

Installation & Replacement

Yes. We install heating and cooling systems based on the size, layout, efficiency needs, and specific requirements of your property.

In many cases, yes. We’ll evaluate your existing equipment, ductwork, electrical requirements, and home to determine what type of system will work best.

Not necessarily. Many systems can use existing ductwork, but we’ll inspect it to make sure it is properly sized and suitable for the new equipment.

Absolutely. We can explain the differences between available systems, efficiency ratings, operating costs, and installation options so you can choose a system that fits your home and budget.

Heating & Air Conditioning

Our technicians can service a wide range of heating and cooling equipment, including furnaces, central air conditioners, heat pumps, ductless mini-splits, air handlers, rooftop equipment, and other HVAC systems.
It depends on the age and condition of the equipment, repair history, operating costs, and availability of replacement parts. We’ll evaluate the system and explain your options so you can make an informed decision.

We generally recommend professional maintenance at least once a year, with heating equipment checked before the winter season and cooling equipment before summer

Common causes include a dirty filter, restricted airflow, low refrigerant, electrical problems, a frozen coil, or a failing component. Our technicians can diagnose the problem and recommend the appropriate repair.

The problem could be related to airflow, the thermostat, ignition system, blower motor, ductwork, or another component. A professional diagnosis can determine the cause.

Yes. Modern heat pumps can provide efficient heating and cooling and are designed to operate in cold climates. We’ll help determine whether a heat pump is appropriate for your home and existing ductwork.

Plumbing

Our plumbing services include repairs, fixture replacement, water heaters, leaks, clogged drains, bathroom and kitchen plumbing, and other residential and commercial plumbing needs

If you have a serious plumbing problem such as a major leak or loss of water service, call us as soon as possible. We’ll help determine the urgency and the appropriate next step.

Unexpected increases in your water bill, damp areas, water stains, low water pressure, or the sound of running water when everything is turned off can indicate a leak.

Maintenance

Regular maintenance can help identify problems before they become major repairs, maintain system performance, improve reliability, and help extend equipment life.

It depends on the type of filter, equipment, household conditions, pets, and indoor air quality needs. A common starting point is checking the filter monthly and replacing it when dirty.

Service & Pricing

Yes. We’ll evaluate your existing system and discuss replacement options and pricing before work begins.

Financing options may be available for qualifying customers. Ask our team about current financing options and available promotions.

Warranty coverage depends on the equipment, parts, and specific service or installation. We’ll explain applicable warranties before completing the work.

First, check your thermostat and make sure the system has power. Check the air filter as well. If the system still isn’t operating properly, give Ascension a call at 607-760-2274 and we’ll help diagnose the problem.

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